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The retail segments we serve, With more and more sales happening online, the pace of change across the retail industry is astounding. Kiza IT research shows that retailers with exceptionally strong sales growth get a higher percentage of sales from digital channels. Digital orders have arrived and can't wait
Department store managers must not only work harder, but smarter to stay ahead. Our retail practice gives you the tools you need to flourish in an increasingly competitive and complex supply chain.From customer retention and customer relationship management (CRM) to workforce management solutions, we help you serve your customers seamlessly. In addition to basic point-of-sale and workflow management systems, we can implement next-generation customer touchpoints such as personal shopping assistants, kiosks and digital signage.
From large retail chains to global e-commerce players, discounters are under enormous pressure across the industry. A sound business strategy and the right solutions can help you become cost-competitive and keep customers loyal to your store. From customer retention and customer relationship management (CRM) systems to workforce management solutions, Kiza IT can help. Our team of retail and technology experts can help you revitalize existing markets, expand into new markets, and provide seamless customer service on tight budgets.
Margins in supermarkets and grocery stores are extremely thin. Because quantity matters, distribution and inventory management are critical to success. Inventory, transparency and real-time replenishment are major challenges. New food technology solutions powered by cloud, mobility, social media and analytics present opportunities to retain customer loyalty.Our grocery solutions provide the flexibility to adopt new business models, expand retail brands, target online shoppers and better manage shipping and delivery. How well you exploit your niche determines your competitive advantage.
In today's retail marketplace, specialty retailers must work smarter to stay ahead. But with the increasing flexibility of department stores and discounters, and the globalized shopping experience offered on the internet, that could be a challenge. Our range of specialized solutions helps businesses maximize profits while anticipating changing consumer demands. From loyalty and CRM to people management, we help you implement new customer touchpoints such as personal shopping assistants and kiosks using cloud, analytics and mobile technologies.
Brick-and-mortar retail presents a great opportunity for retailers to connect with customers in meaningful and profitable ways. However, in order to gain market share, you must address key store operations challenges such as: B. Customer service, human resource management, loss prevention, and back-end operations. Leveraging our retail and digital expertise, our retail store digital transformation solutions enable you to deliver new workforce and task management services, modernize the point of sale, and improve employee productivity and engagement. Just as importantly, we help you make your store operations more profitable.